Additional Information & Resource Library.If the connection doesn't work, double-check everything for typos. Unfortunately Outlook doesn't tell you that's the problem but gives you an uncomprehensible error message. Note: the most common reason for the connection not working is a typo in the email or password. Use the following type of encrypted connection: TLSĬhoose Next to test your settings. Use the following type of encrypted connection: SSL Select the Advanced tab and then enter these settings: Select the Outgoing Server tab, and choose My outgoing server requires authentication. If you have Two-Step Authentication enabled, get an App Password. Password: type the password you use to sign in to your email, for example, on the web site. User Name: (or whatever your email address is).
Choose Manually configure server settings or additional service types. Type a name for your account (example: Jakob), the email address (example: and password you use to sign in to your email account on the web site. Now, add the account back to Outlook on your desktop, but this time you're going to set it up as an IMAP account:Īt the top of Outlook on your desktop, choose File. If it's the only account currently in Outlook, choose File > Account Settings > Account Settings > Remove. For example, if you have more than one account in Outlook 2010, you can right-click your selected account and choose Remove to remove it from Outlook. Here's how to configure your account to use IMAP:įirst, remove your email account from Outlook on your desktop. This means the mailbox you're trying to import to needs to be configured as an IMAP mailbox.
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